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Peter Funt: Postcard from Dublin

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DUBLIN, Ireland -- On the day we arrived, the tourism board in Kilkenny was holding a training program for workers in the hospitality trade. Among the bits of advice: Never say "no"; always say "no problem." And this: Look a visitor in the eye, but not for too long, lest he feel intimidated. Try to gradually shift your gaze to the bridge of his nose.


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