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MNsure is a flawed, not well thought out system

I am beginning to think MNsure is the biggest lie that has ever been shoved down the throats of Minnesotans.

We in Minnesota spent $160 million for a broken website. I am a health insurance agency owner with 20 agents statewide in Minnesota that are dead in the water and cannot help people enroll in a health plan because MNsure’s invincible stupidity and impenetrable ignorance to the facts that (1) not every Minnesotan has a computer and (2) even if they have a computer they cannot navigate through the swamp of criteria that MNsure’s over-educated engineers have developed.

Getting on to MNsure is like a walk through a mine field. Apparently they never thought ahead to set up agents on the MNsure site. Ten days after rollout we still cannot set up agent portals to help people. The doctor and network search is inactive. Help lines are clogged beyond belief. Information given is often inaccurate. Most people are denied access when trying to set up an account.

I invite everyone to try to create an account and suffer the frustration. Go to:

We spent $160 million for a system that was already in place. They are called local health insurance agents.

I would like to get the word out about “MNsure — The Big Lie.”

Ken Longtin