Cass Public Health receives honor
WALKER – Cass County Public Health/Home Care has been named a 2012 HHCAHPS (Home Health Customer Assessment of Health Care Providers & Systems) Honors recipient, an award recognizing home health agencies for patient experience.
The annual honor acknowledges the top 20 percent of agencies that continuously provide the highest level of satisfaction through their care as measured from the patient’s point of view. The HHCAHPS Honors identifies the highest performing agencies ranked by analyzing satisfaction measures covering both performance and improvement of care over a 12-month period.
The HHCAHPS Honors rankings were compiled from the HHCAHPS survey results of more than 1,800 home health agencies from April 2011 to March 2012.