BSU student e-mail system restored

Bemidji State University's student e-mail system has been restored. BSU Information Technology Services continues to monitor the situation and will provide further updates if necessary.

Bemidji State University is required by law to notify eligible students or their parents in writing of the date and amount of their loan disbursements for financial aid, allowing them to cancel all or part of the loan proceeds.

A computer program was developed to meet this requirement and was successfully tested several times. However, during large-scale implementation on Tuesday, Sept. 22, the program failed. An undetected flaw in the automated e-mail process mistakenly sent student names, student identification numbers, and loan information to a number of students.

As soon as the problem was detected, the university implemented its Technology Security Incident Plan, and steps were taken to contain the problem.